Solutions Architect

Remote

Full Time

Technology Services

Experienced

About SH/FT

Shift Paradigm is a client services business that focuses on implementing and activating technology and data to make sales and marketing work. Our people bring combined experience across technology, data & analytics, business strategy and campaign operations to accelerate our clients' businesses. We keep pace with change in modern marketing and technology in order to create both effective, scalable and future-proof solutions for our clients that span both the Fortune 500 list and emerging industry leaders. We have also built strong relationships with the world's most influential martech platforms and are key partners to them and their clients.

Overview

The Solution Architect is a senior-level team member who plays a critical role in supporting the sales and delivery functions and establishing trusted partnerships through deep technical expertise in the Adobe ecosystem. Acting as a solution engineer, this role ensures prospects and clients receive best-in-class guidance, architecture, and solutioning across Adobe and adjacent MarTech platforms. Core to this position is the ability to maintain and leverage demo environments, support co-selling opportunities, scope complex initiatives, and translate business challenges into scalable solutions.

This position is a recognized leader and mentor across the Technology & Data Services division, fostering best practices, enabling colleagues, and elevating the firm’s Adobe partnership presence.

Core Responsibilities

Sales & Solution Engineering Support

Serve as a trusted pre-sales solution architect, supporting the SVP of Technology & Data Services, Partner Alliances Manager, and sales team members in new and existing business opportunities.
Maintain and configure demo environments and Adobe instances to showcase platform capabilities in co-selling situations with Adobe and other partners
Participate in RFP/RFI responses, proposal development, and scoping sessions to ensure technical feasibility and solution accuracy.
Act as the technical translator during sales engagements, aligning Adobe solutions to client business outcomes.

Solution Architecture & Technical Consulting

Function as a subject matter expert (SME) across the Adobe Experience Cloud, with hands-on experience in:
- Adobe Experience Platform (AEP)
- Real-Time CDP (RTCDP)
- Adobe Journey Optimizer (AJO)
- Adobe Customer Journey Analytics (CJA)
- Adobe Marketo Engage
Architect scalable, secure solutions aligned to client needs, budget, and long-term roadmap.
Provide direct technical consulting, producing architectural diagrams, technical recommendations, and integration strategies.
Support integration design with Salesforce, Dynamics, other CDPs, and broader MarTech ecosystems.

Client Engagement & Delivery Partnership

Engage directly with client stakeholders as a trusted technical advisor, ensuring proposed solutions align with both sales positioning and delivery execution.
Collaborate with Delivery Operations, PMs, and Product Owners to ensure scope and estimates are accurate and achievable.
Support smooth handoff from sales to delivery, ensuring requirements, risks, and dependencies are documented and communicated.

Thought Leadership & Mentorship

Mentor peers and junior team members in Adobe platform capabilities, technical best practices, and solution design approaches.
Contribute to the creation of enablement assets, playbooks, and reusable solution templates.
Champion technical credibility with Adobe and other partners, strengthening joint go-to-market motions.

Qualifications & Experience

8+ years of marketing technology and solution architecture experience, preferably in consulting/agency environments.
Proven expertise across the Adobe Experience Cloud ecosystem (Marketo, AEP, RTCDP, AJO, CJA).
Extensive experience with sales support: demos, pre-sales engineering, solutioning, and RFP/RFI participation.
Strong background in integration architecture with CRMs (Salesforce, Dynamics), CDPs, and adjacent platforms.
Exceptional client-facing skills, with the ability to influence senior stakeholders and articulate technical concepts in business terms.
Track record of thought leadership, mentoring, and cross-team enablement without direct people management responsibilities.

Our Commitment to DEIB

We strive to champion diversity, equity, inclusion, and belonging through our Project NEXT committee. This team of passionate internal advocates and external experts allows us to build and leverage a diverse and inclusive workforce and workplace by committing to represent and reflect the experiences, perspectives, and viewpoints of our people, partners, and communities we serve. We are committed to providing knowledge and career opportunities to the next generation of digital marketers while championing diversity and equality in the workplace.

At the core of our success is our culture and dedication to maintaining a positive work environment, encouraging professional growth, and promoting the health and well-being of our employees.

We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

We welcome and encourage applications from people with disabilities under the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for candidates taking part in all aspects of the selection process.

As required by law, Shift Paradigm provides a reasonable range of compensation for roles that may be hired in California, Colorado, Hawaii, New York, New Jersey or Washington. The salary range for these residents is $135,000.00 to $150,000.00. Salary is based on several factors including but not limited to role, skillset, relevant education, level of experience, certifications, etc. In addition to base salary, Shift Paradigm offers benefits such as medical, dental, vision, STD/LTD, Life/AD&D, Flexible Paid Time Off, and various other ancillary benefits and perks.

Apply for this position

Required*

Apply with

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Who referred you to this position? Enter their first and last name here.

Do you have experience designing. diagramming, and documenting integrations between Adobe Experience Cloud and major platforms like Salesforce CRM, Snowflake, Microsoft Dynamics, or other CDPs?*

In one or two sentences, what excites you about a role that combines technical architecture with pre-sales support?*

Which Adobe Experience Cloud products do you have direct, hands-on experience with?*

What percentage of your most recent role was dedicated to pre-sales activities (like solutioning, demos, or RFP responses)?*

Which of the following best describes your background as a lead architect on Adobe or Salesforce solutions?*

What are your salary expectations for this role?
(Please provide a specific number or a range. Your response will help us understand alignment and ensure transparency in the hiring process)*

Can you perform the essential functions of the job for which you are applying, with or without reasonable accommodation?*

Are you set up to work remotely?*

Are you authorized to work lawfully in the United States or Canada for Shift Paradigm?*

Will you now or in the future require sponsorship for employment visa status?*

Are you willing to undergo a background check in accordance with local law/regulations? (US only)*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Invitation for Job Applicants to Self-Identify as a U.S. Veteran

A “disabled veteran” is one of the following:
- a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
- a person who was discharged or released from active duty because of a service-connected disability.
A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran status

I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER

Voluntary Self-Identification of Disability

Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Please check one of the boxes below:

YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Name	Date

Human Check*

Submit Application